Policies

Privacy Policy

Your details are safe with us

CERAGEM Preston UK is committed to respecting your privacy. Your details are safe with us. We do not share your personal details with anyone.

In general, you can visit CERAGEM Preston website (www.ceragem.co.uk) without revealing any information about yourself. We do collect basic location information (See 'Cookies' below). We analyse this data for trends and statistics to help us provide you with a better service.

In order to process your order, we require your name, billing address, phone number, email address and credit card information. We use this information to process your order and, if any questions should arise, to contact you about your order. All information is held by us in a highly secure manner.

If we need to contact you, we will contact you via email first. If unsuccessful (or time is critical), we will try to contact you by phone.

By agreeing to our Terms and Conditions you agree to receive order confirmation, dispatch notifications and offers via email. You may however unsubscribe at any time.

There are times when we may request additional information from you, for example for security checks. When additional information is requested, we will try to let you know at the time of collection how we intend to use the personal information you provide, such as respond to your inquiry, accept an order, conduct a survey or allow you to access specific information such as account information, etc. We do our best to maintain the accuracy of any personal information you do supply to us.

You can help CERAGEM Preston UK update and maintain the accuracy of any personal information you supply by notifying CERAGEM Preston UK of any changes to your address, title, phone number or e-mail address.

Cookies

In order for this site to work properly and in order to evaluate and improve the site we need to store small files (called cookies) on your computer. Over 92% of all websites do this, however, since the 25th of May 2012 we are required by EU regulations to obtain your consent first. Our cookies are used for statistical purposes and do not hold any personal information.

Are cookies safe?

Yes, cookies are 100% safe. Cookies do not harm your computer, they do not contain any information that could be used by others to identify you personally and they do not contain any confidential information, such as your email address or payment details.

How can I manage or opt out of cookies?

Some people find the idea of a website storing information on their device a little intrusive, in particular when the information is stored and used by a third party. If you would prefer to opt out of cookies, it is possible to control cookies by following the steps below, however you should be aware that you might lose some features and functionality of the website if you do so.

Cookies, including those which have already been set, can be deleted from your device. You can also change the preferences/settings in your web browser to control cookies. In some cases, you can choose to accept cookies from the primary site, but block them from third parties. Deleting or blocking cookies may reduce functionality of the site. To learn more about how to reject cookies, visit www.allaboutcookies.org or go to the help menu within your internet browser. If you experience any problems having deleted cookies, contact your web browser support team for assistance.

 
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